Frequently Asked
Questions

There is no weight limit or weight restriction for any of our modalities. All of our equipment is rated to support well over 2,000lbs and often, significantly more. We strongly believe that aerial is for everybody and would love to help you achieve your aerial goals! If you have specific concerns or considerations you would like us to be aware of, please reach out to us or discuss with your instructor, so that we may determine the safest and most comfortable path forward for you.

We do have an affiliate program with Vertical Art Dance where students can receive a 5% discount on equipment using our code, "aerialdragonfly-affiliate". We typically recommend between 12-15 yards of fabric for aerial silks, or 7-8 yards for aerial hammocks. If you plan to bring your own fabrics, we request that you purchase a Rescue 8 (for Silks) or Hollow Blocks (for Hammocks) to facilitate ease of rigging for our staff. Similarly, if you plan to bring your own lyra, please keep your spansets attached. If using your equipment in the studio, please label it with your name (when possible). Please contact us at info@aerialdragonfly.com with any rigging questions. We would be happy to advise you.

For aerial training, please wear comfortable form fitting clothing that covers your armpits and the backs of your knees. Yoga pants, leggings, leotards, unitards, etc are ideal. For pole training, leggings or shorts and a tank top or t shirt are appropriate. Avoid clothes with zippers or buttons that can cause damage to or catch on the equipment. Avoid wearing lotion/oils when training, as it can interfere with grip. We would recommend removing any exposed jewelry prior to arrival at the studio. Feel free to bring any grip products you may like, but don't worry if you don't have any since the studio has grip aids you can use. We would also recommend bringing bottled water or other hydrating drink.

If you are more than 15 minutes late to your session, you will not be admitted nor will you receive a refund. If you anticipate that you will be a few minutes late to your session, please notify us via email, or contacting your instructor directly.

All purchases, including classes, class packages, private lessons, or private lesson packages expire 4 months from the date of purchase. No refunds or exceptions will be made for purchases not utilized within 4 months.

We believe that no one discipline is any easier or more difficult than another. Each modality offers its own unique opportunities and challenges. The best modality for you depends on your specific aerial interests and goals! We would recommend reading about our different modalities and selecting the one you feel most drawn towards. At your first lesson, we encourage you to ask questions about our offerings. Many of our instructors cross train on a variety of apparatuses and can answer your questions or offer feedback based on your preferences.

We can accommodate up to 10–12 participants per group session, depending on the session type. However, for safety and liability reasons, it is standard practice for students to share apparatuses. Our insurance policy limits the number of students who can be airborne at the same time under the supervision of a single instructor, and we must strictly adhere to the required student-to-instructor ratio.

Absolutely! Although aerial and pole studios can be predominantly female, we welcome all individuals regardless of gender.

We currently accept students eight years of age and older for private lessons. Younger students may be accommodated on a case by case basis. Please email us for more details. Parents must accompany all minors in order to sign waivers on their behalf! If a parent or guardian cannot attend the studio in person, the waiver may be printed and signed prior to the class with pre-approval from studio management. When booking, please select the "Kids" private lesson option for students between the ages of 8-18 so that you are paired with one of our instructors experienced working with kids.

You are required to sign our waiver to participate in any activities at Aerial Dragonfly Movement Studio. Any individual who refuses to sign a waiver will not be allowed to participate in sessions. For minors, please be aware that only a legal parent or guardian must sign on behalf of their own child. If a parent is not present, we can not legally allow the child to take part in an event or session. ​ Download Waiver

Open studio (or open gym) sessions are designated practice times for current students to review and reinforce skills that have already been taught in group classes or private lessons. These sessions are not meant for learning new material independently or attempting movements outside of the current Aerial Dragonfly curriculum. For safety reasons, any flow or skill being practiced that does not align with what has been previously taught will be stopped immediately. The student may be asked to leave the session and encouraged to revisit that movement with their instructor in a supervised setting. This policy ensures a safe and respectful environment for everyone sharing the space.

Aerial Dragonfly Movement Studio reserves the right to request a doctor's note from individuals with any current injuries or conditions that may be detrimental to their health and safety in an aerial class. Individuals may be prohibited from participating if they have any major injuries or conditions listed below: Hernia or spinal injuires Rotator cuff injuries Any limitations affecting balance Physical handicaps resulting in inability to utilize arms/legs Pregnancy beyond the 1st trimester Epilepsy Any recent surgery must be cleared by a doctor Any recent Botox procedures (no aerial until cleared by a doctor)

Sessions are canceled when the Department of Transportation issues a “state of emergency” or there is “severe storm warning” (ie; tornado, blizzard,etc.). Since this is considered an “Act of Nature” and is not controlled by Aerial Dragonfly Movement Studio, we will not issue refunds. We will however, issue a credit that may be used for a session equal in value.​

Students are able to reschedule their own appointments through our online scheduler up to 24 hours prior to the scheduled session time. Our online scheduler can be accessed by logging in to the student's account or by following the links in the confirmation email for the appointment. If, for any reason, the student is unable to reschedule their own appointment, please email us a minimum of 24 hours prior to the scheduled time of the appointment. Appointments will not be rescheduled if the request is submitted outside these parameters. ​ Rescheduling is an action that occurs more than 24 hours in advance. A notification submitted less than 24 hours is considered a cancellation and will not be refunded, credited, or rescheduled for any reason. ​ There are no refunds for open gym sessions that are not rescheduled by the student more than 24 hours in advance. There is no partial credit or refund at any time for a missed or canceled open gym session.

All purchases are non-refundable and non-transferable. No refunds, partial refunds, credits, exchanges, extensions, or transfers will be offered.

Waivers: All students must have a signed waiver on file. Respect: Students must treat Aerial Dragonfly staff, equipment, and fellow students with respect at all times. Our teachers are here to guide and support you! Please be respectful, follow their instructions, and trust in their expertise to keep everyone safe and progressing. Injury Disclosure: Students must disclose any injuries or medical conditions prior to class or training to ensure proper accommodations are made for their safety. Your instructor has the right to stop your training if they suspect continued action will result in injury, or if they perceive that you are at the point of exhaustion. Timely Arrival: Students are allowed a 15-minute grace period for late arrival. After that, entry will be at the discretion of the instructor, and you may be asked to reschedule. No Peer Teaching: Students are prohibited from teaching or instructing others. Instructor Guidance: Respect your instructor’s expertise. If they advise against a skill, follow their guidance as your safety is their top priority. Modifications are available to help you progress. Rigging Safety: Only staff are permitted to adjust rigging or apparatuses. Equipment Utilization: During your in studio session, only use equipment specified by your instructor. Do not tamper with other apparatuses. Personal Equipment: Students may bring their own apparatuses for training. A staff member will inspect the equipment for safety. Please label your apparatus and rigging before bringing it in. Photography/Video: Students may take photos or videos during their session at designated times, as long as it is not disruptive. Do not record instructors or other students. No Exposed Jewelry: For safety reasons, students must remove all exposed jewelry during training. Proper Attire: Ensure clothing is free of any zippers or exposed metal to prevent injury or damage to equipment. Substance Use: Alcohol and drug use is strictly prohibited. Drops & Rolls: Only experienced students with instructor permission may perform drops or rolls. These are not permitted during open gym or point rentals. Training Material: Focus on the material provided by your ADMS instructor. Reproducing content from social media or online tutorials is not allowed. Maintain a Supportive and Inclusive Environment: We embrace diversity and celebrates people of all backgrounds, identities, and experience levels. We respect and support all body types, gender identities, and expressions. Discrimination, body shaming, or negative comments about oneself or others are not tolerated. We thank you for respecting and adhering to our studio rules. We strive to encourage a culture of kindness, encouragement, and mutual respect. Whether you are here for fitness, self-expression, or community, our studio is a space where everyone should feel safe and empowered to move freely and confidently. Let’s uplift one another and create a positive experience for all! Non-compliance with any of the above rules may result in being asked to leave without a refund.